Privacy policy

Introduction

Gritmille ("we", "us", or "our") operates the website www.gritmille.com. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or make a purchase. As we sell to customers in the United Kingdom, we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data controller

Gritmille is the data controller for the personal information we collect. Our contact details are: C/Oporto, 1, 28224, Pozuelo de Alarcón, Spain · info@gritmille.com · +34 660 078 853.

Information we collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies. When you make a purchase, we collect your name, billing and shipping address, payment information, email address, and phone number.

Legal basis for processing

We process your personal data on the following legal bases: performance of a contract (to fulfil your order), compliance with a legal obligation, and our legitimate interests (to improve our store and services).

How we use your information

  • To process and fulfil your orders, including sending order confirmations and shipping updates.
  • To communicate with you about your account or orders.
  • To improve and optimise our store.
  • To comply with legal obligations.

Sharing your information

We share your personal information only with third-party service providers who help us provide our services (such as payment processors and shipping carriers). We do not sell your personal information to third parties. Any third parties we use are required to handle your data in accordance with UK GDPR.

Cookies

We use cookies to power our store, remember your cart, and understand how customers use our site. You can control cookies through your browser settings or our cookie consent tool.

Your rights under UK GDPR

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability. To exercise any of these rights, please contact us at info@gritmille.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data retention

We retain your order information for 6 years in accordance with UK tax and accounting obligations, unless you request deletion of data we are not legally required to retain.

International transfers

As Gritmille is based in Spain, your personal data may be transferred outside the UK for processing. We ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including reliance on the UK's adequacy decision for the European Economic Area.

Contact us

Gritmille · C/Oporto, 1, 28224, Pozuelo de Alarcón, Spain · info@gritmille.com · +34 660 078 853